FAQs

1. Is there a charge for adults?

We allow two adult free with each paid child admission. Additional adults are $5 +tax.

2. Can I drop off my children to play at Big Bear Bounce?

All children must be supervised by an adult or person 18 years of age or older. Parents and caregivers must stay on the premises. You are responsible for your child/children at all times. No drop-offs. We do not provide daycare services.

3. Are adults allowed to play?

Adults are not allowed to play in our facility, although they are encouraged to assist their children in our play structures. Please follow the weight and height restrictions posted on each attraction.

4. How long can my child play?

Admission is good for 2 hours. You also have the option to leave at anytime and return during that timeframe.

5. Are socks required?

Yes, we require everyone, including adults, to wear socks in our play area for health and safety. We offer grip socks for sale in case you forget to bring them.

6. Can I bring outside food?

We do not allow any outside food in our play area.

7. Can I enter the play area without signing a waiver?

You must sign a waiver before entering our play area.

8. How often do you sanitize your play equipment?

At Big Bear Bounce, we are committed to the health and safety of our guests and employees. We have worked diligently to enhance our health and safety and cleanliness standards. These protocols and guidelines will be updated based on evolving industry standards and methodologies and public health and governmental directives.

9. Is there free Wi-Fi available?

Yes, we offer Free Wi-Fi service to our guests. Please see login information at the front desk.

10. Can you book private events?

Yes, Big Bear Bounce does allow for private events. Pricing varies based on weekdays, weekends, and holidays.