Job Title : Floor Attendant - Big Bear Bounce
Location: Durham, NC
About Us:
Big Bear Bounce is a family-friendly indoor playground facility offering fun, safe, and memorable experiences for kids and families in the community. With an exciting range of inflatables, games, and events, we create a lively atmosphere that delights visitors of all ages. We’re looking for friendly and energetic Floor Attendants to help ensure our guests enjoy a clean, safe, and welcoming environment.
Job Summary:
As a Floor Attendant at Big Bear Bounce, you’ll play a key role in creating a fun and safe experience for guests. You’ll be responsible for monitoring play areas, assisting with guest needs, and maintaining facility cleanliness. The ideal candidate will have a passion for working with children, a strong focus on safety, and excellent customer service skills.
Key Responsibilities:
- Guest Interaction: Greet guests warmly, answer questions, and provide information on safety guidelines and play area rules.
- Safety Monitoring: Actively supervise play areas to ensure children and guests are following safety protocols and facility rules. Gently redirect any unsafe behavior to ensure a safe experience for all.
- Event Assistance: Assist with birthday parties, group events, and special activities by setting up areas, helping guests, and ensuring events run smoothly.
- Cleanliness and Maintenance: Keep play areas, lobby, and restrooms clean and well-maintained. Perform regular checks and assist in cleaning as needed to ensure a high standard of facility upkeep.
- Equipment Inspections: Conduct regular checks on bounce house equipment and report any issues to management promptly.
- Team Support: Work collaboratively with fellow team members to provide excellent service and respond to any needs that may arise during shifts.
Qualifications:
- Experience: Previous experience in a customer service or child-focused role is a plus but not required. We provide training!
- Skills: Strong communication skills, the ability to work in a fast-paced environment, and a friendly, positive attitude.
- Physical Requirements: Must be able to stand, walk, and move around the facility for extended periods. The role requires some lifting, bending, and occasional cleaning tasks.
- Flexibility: Must be available to work weekends, holidays, and occasional evenings as needed.
Benefits:
- Competitive hourly wage
- Employee discounts and perks
- Opportunities for advancement within the company
- A fun and energetic work environment